►Production and Shipping: It takes approximately 1-2 weeks to create one of our signs.

►Shipping to the Canada: We use a USPS affiliate in Canada called Chit Chats express to ship parcels. They pick up our parcels at our office in Nova Scotia and drive them to your province where they scan them in for delivery to you. Delivery takes place in 3-14 business days (14 business days for west coast). 

►Shipping to the USA & International: We use a USPS affiliate in Canada called Chit Chats express to ship parcels. They pick up our parcels at our office in Nova Scotia and drive them to NY where they scan them in for delivery to you. The entire process takes about 7-10 business days for a parcel to arrive from Canada. You will not see scans on your parcel until it reaches NY. Which is usually in 3-5 business days. International orders will arrive in 20-30 business days after they are scanned in @ NY.

►Shipping Options. I always include tracking so that you can track your own package and know exactly when to expect it.

If you would like to purchase additional tracking or insurance that will be at your own expense. Please let me know prior to purchase and I will add on the additional charges for the cost of insuring your package.

We take great care when packaging your product. Whenever possible we will use recycled packaging materials without compromising the safety of your purchase.

My goal is to make you something that you are sure to love and I package all my items very carefully, the same way I would want to receive an item. If for some reason you are unhappy please let me know and I will try to make it right.

►Shipping: Wood is lovely and natural which is why we all love it - but unfortunately its also much heavier than fiber board and can be costly to ship for that reason. We do offer shipping discounts on multiple item purchases!

►Additional Fees for International Shipments: I ship via USPS First Class or Priority Mail. International shipments will have custom forms attached with actual value declared. I WILL NOT mark items as gifts, so please don't ask or assume. Buyers will be responsible to pay for all duties, taxes, VAT, custom charges, or fees over and above the actual shipping cost of the item. These charges are levied by your country and you are responsible for their payment. If you are not familiar with charges for your specific country, please view the following guide. http://www.uscib.org/valueadded-taxes-vat-ud-1676/